Shipping and Delivery FAQs
What shipping options are available?
Currently, we offer several different shipping options to meet your needs in terms of delivery times and price. Shipping options may vary by location. Please refer to the checkout page for the options that are available to you.
Do you offer free shipping?
Yes! Currently, free shipping is available on orders over $99 before tax.
How much does shipping cost?
Currently, free shipping is available on orders over $99 before tax.
For orders below the $99 free shipping threshold, shipping costs are calculated at checkout based on your location, shipping method, and the products in your order. You will see the exact shipping cost before confirming your order at checkout.
How long will it take for my order to arrive?
Shipping times vary depending on the location and delivery method chosen at checkout. Most shipments arrive within 3-7 business days after the order is processed.
Do you ship internationally?
Currently, we only ship orders within Ontario.
Can I track my order?
Yes, once your order ships, you will receive a tracking number by email so you can monitor your delivery status.
What happens if my package is lost or damaged in transit?
If your product(s) arrive damaged, please contact customer support within 7 days and we will arrange for a replacement or refund.